Privacy & Cookie Policy

Privacy & Cookie Policy

What is a data controller?
‘Data controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by law.

What is a data processor?
‘Processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Personal data we collect

What is personal data?
Personal data’ means any data that may identify you. Different pieces of information, which when collected together can lead to the identification of an individual, is also personal data. We collect the personal data that is needed for us to carry out the services requested, improve our services, maintain our accounts and where we are required by law.

You may provide personal data to us when we conduct meetings in person, contact us by phone or email, use our online contact form, register as a user on our site and enter details into your profile, or when you engage in our services. This personal data may include name, age, phone number, address, gender and any correspondence when you contact us.

Personal Data may also include Imagery, photographs, design files, trade secrets, documents, spreadsheets and sensitive data such as usernames, passwords and financial information. If you have hired us to provide services, or when we have been hired to work together with other service providers, we will need to collect personal data from you in order to carry out these services.

We know that our users care about how their personal information is used and shared, and we take your privacy seriously. We want you to know that we do not sell, rent, or trade our email lists or information with other companies and/or businesses for marketing purposes.


How do we use your personal information?

  • We use personal data provided to us for the purposes of carrying out our business and services, and to keep our clients up to date with important information related to these services.
  • We will use this data in a transparent manner, using a common sense approach and only on lawful grounds.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.
  • On occasion, we may send marketing communications related to the services we provide.
  • Where we are required by law to keep accurate and up to date records of our business accounts and transactions. When you work with us, you may be added to our accounting system.
  • As required by any other applicable laws or legal requirements in connection with records retention or for internal administrative purposes.
  • We use Google Analytics data to measure website traffic and the success of the website.
  • Third party suppliers – In order to carry out the daily running and operations of our business, we may need to disclose your personal data to other businesses or third party suppliers. For example, these may be other sub contractors, online systems and software applications.

Security

We take the security of your personal information seriously and will endeavour to keep your personal details safe at all times. We have put in place suitable physical, electronic and managerial procedures in an attempt to safeguard and secure the information we collect online.

All traffic between this website and your browser is encrypted and delivered over HTTPS.

There may be instances where data is transferred outside the UK. For example, Some of the third party vendors we use to supply us with services, use servers outside of the UK and EU. These are respected vendors who have been chosen carefully and uphold rigorous privacy laws.

There may also be occasions where we will travel outside of the United Kingdom and work whilst doing so. Regardless of location, the security of your personal information will always be taken seriously and will only be accessed by us. Regardless of location, the data will only be collected and processed as outlined in this policy.


Accuracy & relevance

We will ensure that any personal data we process is accurate, adequate, relevant and not excessive, given the purpose for which it was obtained. We will not process personal data obtained for one purpose for any unconnected purpose unless the individual concerned has agreed to this or would otherwise reasonably expect this.